A network for the Latino Community in Charlottesville, Virginia

Filing a Complaint Resources

Legal Aid Justice Center (LAJC)

1000 Preston Avenue, Suite A, Charlottesville 22902

These lawyers help qualified immigrants who confront a language barrier when trying to access services from government offices, hospitals, and other agencies.

Complaints about UVA’s treatment of Spanish Language Clients

Any questions, concerns or complaints about UVA’s language assistance or treatment of Spanish Language Clients should file a grievance in person, by mail, fax or email:

Complaints Against Offices Receiving Federal Assistance

The process for making complaints is detailed at http://www.hhs.gov/ocr/civilrights/complaints/ Persons and organizations wishing to report specific incidences of language barriers may do so anonymously. All complaints can be directed to the Regional Manager for Civil Rights, Paul Cushing:

  • By phone: 215-861-4441 or 800-368-1019 (hotline)
  • By fax: 215-861-4431 (fax)
  • E-mail: Paul.Cushing@hhs.gov, or at Paul Cushing, Health & Human Services, 150 S. Independence Mall West, Suite 372, Public Ledger Bldg, Philadelphia, PA 19106-9111

Complaints Against Virginia Social Services Offices

 This Virginia Department of Social Services webpage provides information about filing a complaint against language barriers confronted at one of its local agencies.